Refund policy
RETURN AND REFUND POLICY
Last updated: September 12, 2026
30-day return window
You may request a return within 30 calendar days after your order is delivered. We accept returns if you change your mind or receive a damaged, defective, or incorrect item.
This policy applies to products purchased from the A & N Collectibles online store.
Return condition
For change-of-mind returns, items must be returned in the same condition in which you received them, with all included components and original packaging where available. Items must not have been used, altered, or damaged after delivery.
These conditions do not prevent you from returning an item that arrived damaged, defective, or not as described.
How to request a return
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Email hsy786210@gmail.com or call (909) 394-2375 within 30 calendar days of delivery.
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Provide your order number, identify the item you want to return, and explain the reason for your return.
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We will provide return instructions and a prepaid return shipping label.
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Pack the item securely, include your order number, and send it using the prepaid label. Keep your shipping receipt.
Please contact us before sending your return so we can identify and track it.
Return address
A & N Collectibles
105 W Arrow Hwy, Suite 7
San Dimas, CA 91773
United States
Free return shipping
Return shipping is free for eligible returns within the United States. This includes change-of-mind returns and returns of damaged, defective, or incorrect items.
We provide a prepaid return shipping label. There is no restocking fee.
Refund amount and processing time
We will inspect your returned item and issue the refund to your original payment method within 5 calendar days of receiving the return, provided it meets the conditions above.
Your refund includes the amount paid for the returned item and any applicable tax. Standard shipping is free, so there is no original shipping charge to deduct.
We will notify you when your refund has been issued. Your bank or payment provider may require additional time to display the credit in your account. This is separate from our 5-calendar-day refund processing period.
Damaged, defective, or incorrect items
Contact us with your order number and a description of the problem. Photographs, if available, can help us investigate.
We will arrange a return at our expense and a refund, or discuss a replacement if you prefer and one is available.
Exchanges
Contact us to discuss replacement availability. Alternatively, you may return an eligible item for a refund and place a separate order for the item you want.
Order cancellations
Contact us promptly if you want to cancel your order. If the order has already shipped, you may use the return process after delivery.
Your legal rights
Nothing in this policy limits any rights or remedies available to you under applicable law.
Contact us
Email: hsy786210@gmail.com
Phone: (909) 394-2375